Even three decades after the introduction of the cute and friendly Apple Macintosh,
mere mortals need the help of high priests of IT (Information Technology) to enable
them to send and receive electronic mail. A big part of this is due to the jargon
surrounding email. A recent study showed that
Americas are clueless about technical terms. And these were relatively simple ones
that appear in popular magazines, newspapers, and Internet sites.
But those terms won't help the owner of a device (PC, tablet, or smartphone) when
he/she is trying to set up his/her email account(s), and runs across gibberish such as
SMTP (Simple Mail Transfer Protocol), TCP (Transmission Control Protocol), IMAP
(Internet Message Access Protocol), SSL (Secure Sockets Layer). Time to call in the
high priests, especially ones who speak the language of communications.